Frequently Asked Questions
Parks, Recreation & Forestry Frequently Asked Questions
Our office is located on the main floor of City Hall at 1115 South Main Street in West Bend.
Our office hours are 8:00 a.m. to 4:30 p.m.
Most of our parks are open from 6:00 a.m. to 11:00 p.m. The exceptions are the Downtown section of the Riverwalk, Old Settler's Park, Grant Playlot, Muenk Playlot and Maplewynde Park, which are from 6:00 a.m. to 9:00 p.m.
Dogs are not allowed on the Riverwalk. Dogs are not allowed in any City Park except for Ridge Run Park.
Leashed dogs are allowed on the Eisenbahn State Trail.
Dogs are allowed on a 6' leash within the boundaries of Ridge Run Park.
We begin accepting reservations for our rental facilities at 8:00 a.m. the first working day after January 1st. You can reserve in person in our office or online. Online is the preferred method to ensure you get your desired rental.
Our year-round rentals, Riverside Pavilion and the Maurin Center at Lac Lawrann Conservancy, can be booked through January 31st from the previous calendar year.
Events booking the three-day wedding package for Lac Lawrann Conservancy can book up to 18 months in advance. For information on booking a wedding into the next calendar year, please call our office at 262-335-5080.
No, we do not. Jackson, Hartford and Slinger Parks & Recreation Departments all sell them.
We have lots of ways to volunteer, whether it be a specific project, a Scout project, an individual person or a large group. Mulching trails, invasive species removal, picking litter, volunteering at our events, and more possibilities exist that help make our Park system beautiful! Please call our office at 262-335-5080 or email us at firstname.lastname@example.org to find out more.
The Activity Guides are published three times each year, usually the last Sunday in November (winter/spring), the last Sunday in March (summer), and the first Sunday in August (fall).
The Activity Guides are distributed in the Sunday West Bend Post.
They are available to view online here: www.ci.west-bend.wi.us/Recreation/
Or you can pick up a hard copy at the Parks, Recreation & Forestry Office, West Bend Community Library or the West Bend Area Chamber of Commerce.
Regner Park Beach is open 7 days a week during the summer. Our June and July hours are 11:00 a.m. to 7:00 p.m. for the pond and noon to 5:00 p.m. for the splash pad. August hours are 11:00 a.m. to 6:00 p.m. for the pond and noon to 5:00 p.m. for the splash pad.
Admission is $3.00 for children ages 3 – 15 years old and $4.00 for individuals 16 years old and older.
Weather and ice conditions permitting, Regner Park warming House regular hours of operation are Friday – Sunday as listed below. Check the current Regner Park Ice Rink Warming House page HERE for the most up to date information.
Friday 5:00 p.m. to 9:00 p.m.
Saturday – Sunday 1:00 p.m. to 9:00 p.m.
Warming House is closed on December 24 & 25.
There is no fee for the warming house or ice skating. Bring your own skates.
During warming house hours, we'll have the fireplace blazing warm, and hot chocolate, treats, and snacks will be available for purchase.
You can sign up online at: https://webtrac.ci.west-bend.wi.us or stop in our office during regular office hours.
We do not take class registrations over the phone.
Trick-or-treating occurs annually between the hours of 4:00 p.m. and 6:00 p.m. on the Saturday prior to Halloween or, if Halloween falls on a Saturday or a Sunday, then trick-or-treating shall occur on Halloween.
Information on our street tree program can be found here: www.ci.west-bend.wi.us/street-trees/.
No, only our certified Arborist staff cut down and prune street trees between the curb and the sidewalk. If your street tree looks unhealthy, please contact our office and we will come to inspect it.
No, we do not inspect, trim or cut down private trees. Please contact a private tree service.
Please read our Celebration Tree & Bench Program brochure and contact us with any questions. Other options are available for larger donations.