The City of West Bend Shared-Ride Taxi is always looking for reliable, responsible drivers. Must be 23 years old or older and have a clean driving record. Part time - must be flexible day, nights and weekends. Must be able to help passengers in and out of the vehicles.

Call 262-334-3096 or go to  to fill out an application.


West Bend Taxi Service

1201 Oak Street, Suite T

West Bend

(262) 334-3096 (Questions or to schedule a pickup)


Service Level:  Curb-to-curb
Area Served:  West Bend City limits

2-miles maximum outside of city limits (additional $1.00 cash/mile) based on taxi availability


Hours of Service

Monday - Saturday   6:00 a.m. - 10:00 p.m.

Sunday  8:00 a.m. - 4:00 p.m.

Closed: New Years, Memorial Day, Fourth of July, Labor Day, Thanksgiving and Christmas

Response time to dispatch a vehicle to trip request (under normal conditions):  30 minutes. Response time is a GOAL - not a guarantee 


Fare Structure/One-way


Individual Ride

10-ride Coupon

Adult (18-64)



Youth (5-17)



Senior (65 & over)






Children (under 4)

Agency Fare



$75.00 (Adult Coupon Card)

$65.00 (Other Fare Category Coupon Card)

Coupon cards available from office and driver

Rules of Service:

  • All appointments must be scheduled through office and at least 30 minutes prior to closing. Re-occuring reservation appointments can be made up to one week.
  • All passengers must be seated and buckled while vehicle is moving.
  • Maximum carry-on packages based on individual ability to carry.
  • No smoking, eating, drinking or abusive behavior.
  • Upon arrival for pick-up, driver will wait a maximum of 3 minutes.
  • Three no-shows result in one month suspension.

               Taxi Rules


The City of West Bend is committed to the guarantee that no person is excluded from participation in, or denied benefits of its transit services on the basis of race, color or national origin, as protected by Title VI of the Civil Rights Act. Also, The City of West Bend is committed to the guarantee that no person shall solely by his/her disability be excluded from participation with the taxi service.

Questions/Concerns or to file a complaint form please E-mail:, or Write: City of West Bend, Attn: City Administrator, 1115 S. Main St, West Bend, WI 53095.

If assistance is needed to file a complaint or an item is needed in a larger print format please contact Angela Rosenberg, Transit Assistant at (262) 335-5064.

     Title VI Complaint Procedure

     Title VI Complaint Form

     ADA Policy

    ADA Complaint Form

                                                                       Need taxi service throughout Washington County?

Washington County Shared-Ride Taxi Service

(262) 338-2908/1-888-285-TAXI (8294)


City of West Bend's overall DBE goal is 0%.


6/21/19 The City of West Bend's proposed goal and rational for 2020-2022 is available for inspection by emailing




West Bend City Hall
1115 S. Main Street
West Bend, WI 53095
(262) 335-5100