The Department of Public Works collects refuse weekly for single family units to four unit dwellings and condominiums. Currently, two one-arm collection trucks are used to collect refuse in the city.
All residents inside the city limits of West Bend who would like curbside refuse collection are required to use an approved refuse cart purchased from the City of West Bend. Approved carts will have "City of West Bend" printed on the side and have an eight to nine digit serial number printed on the front of the cart. The City of West Bend Department of Public Works has sold 35, 65 and 95 gallon refuse carts since 2003, all of which will work with the new semi-automatic truck (35 gal carts are no longer available for purchase from DPW). If you already have a refuse cart with "City of West Bend" printed on the side, you will not need to purchase a new cart. A maximum of two refuse carts are allowed per household.
ALL refuse must be placed inside the refuse cart in order to be collected. Other refuse placed outside the cart will not be picked. Waste oil and lead-acid batteries are not collected curbside; however, they may be disposed of at the city drop-off yard with a current sticker. Carts should face the street and must be placed away from other carts, structures, light poles, vehicles, etc. Rule of thumb- you should be able to comfortably walk completely around the cart for it to be collected.
Cart Placement & Collection Guidelines
Refuse must be placed at the curb or alley line by 6:00 a.m. to ensure weekly pickup. Refuse may not be placed at the curb or alley line more than 12 hours prior to collection and containers must be removed within 12 hours after collection.
Refuse must be drained and wrapped. Disposable diapers, animal waste, sawdust, kitty litter and ashes must be placed in plastic bags and securely tied prior to placement in garbage cans. Refuse strewn by animals or vandals prior to collection is the responsibility of the occupant or property owner.
State law prohibits disposal of electronic wastes and organic materials in landfills. Electronic wastes may NOT be placed in your refuse or recycling carts. They must be taken to a licensed recycler. Organic materials may be brought to the Drop-Off Yard.
Furniture, appliances, carpet, electronics, and other bulky items are not collected curbside. To view a listing of disposal locations for tires, appliances, electronic wastes and bulky refuse items including furniture and carpet, click here.
Refuse and recycling days may change as holidays approach. The downloadable calendar below include changes to refuse and recycling as well as collection dates for Christmas trees, brush and leaves.
2021 Refuse and Recycling Calendar
At this time, refuse/garbage carts may be purchased at the Public Works office, however, the public is highly encouraged to utilize an alternative method of purchasing these items to avoid entering the Municipal Building. Refuse carts can also be purchased over the phone at 262-335-5079. Carts may be delivered for a $10.00 additional cost.
Refuse carts are considered personal property and may be taken if you move or left for the next homeowner. Renters should check with their landlord prior to removing the refuse cart. Recycling carts (green with yellow lid) are the property of the recycler and must always remain at the property.
Refuse cart dimensions and prices are as follows:
Maximum Capacity: 227.5 lbs
Maximum Capacity: 332.5 lbs
Cart Delivery is available
Accepted payment methods include: cash, personal check and credit/debit cards (2.75% convenience fee for card transactions)
For more information regarding refuse collection, please call 262-335-5079, Monday through Friday, 7:00 a.m. to 3:30 p.m.