City of West Bend Seeks Resident Feedback through National Community Survey

The City of West Bend is asking residents to participate in its upcoming community survey. The survey is designed to provide a baseline of how the local government serves residents, gauge perceptions of the city, and make comparisons with peer communities. This service is made possible through partial funding by the Wisconsin Department of Administration’s Routes to Recovery: Local Government Aid Grants program.

The City contracted with Polco/National Research Center, Inc., an impartial third-party firm that provides municipal governments with a low-cost, high-quality method to conduct community research. The survey centers on community livability, and includes questions about the quality of life in the community, local policies, demographics, rating of local government services, and the COVID-19 pandemic.

A random and scientific sample of 2,700 households will receive invitations to participate in the mail and their confidential responses will be weighted and analyzed. The City strongly encourages all households who receive the survey to respond, since the more responses are received, the more accurate the results.

In addition to the survey of randomly selected households, the City will also provide an online survey that all West Bend residents will have the option to respond to. The online survey will be posted on the City’s website and promoted across social media channels beginning several weeks from now.


About Polco/National Research Center, Inc. (NRC)
Polco/NRC is the leader in the field of public sector research and evaluation, with clients from across the country and around the globe. The firm is comprised of a skilled team of social scientists who supports cities, counties, foundations and nonprofit organizations in using research to help communities thrive. Polco/NRC pioneered the development of The National Community Survey (The NCS™), and continues to offer a suite of products designed to enhance the public voice and aid local decision-making.

About West Bend
West Bend is 30 minutes north of Milwaukee in Washington County—an industrial hub situated along the Milwaukee River in the heart of the Kettle Moraine. More than 32,000 people reside in the city and have access to numerous cultural and historical attractions, award-winning parks, quality healthcare, and exceptional educational opportunities. West Bend has a charming historic downtown with thriving businesses, shops, and restaurants, and several business and industrial parks poised for growth. For more information, visit www.ci.west-bend.wi.us.

1115 S. Main Street
West Bend, WI 53095
(262) 335-5100


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