City of West Bend Seeks Citizen Engagement and Input through National Community Survey

West Bend, Wis. (January 11, 2021): The City of West Bend encourages residents to participate in the online National Community Survey presented by Polco. The survey is designed to provide a baseline of how the local government serves residents, gauge perceptions of the city, and make comparisons with peer communities. Acquiring input from residents will help city officials understand areas of strength and in need of improvement, helping guide future decisions on programs, policies and strategic plans.

“As we enter the 2021 year, we want to be sure our mission, vision and strategic priorities align with the community,” said Mayor Christophe E. Jenkins. “Throughout the strategic planning process, we’ve incorporated citizen voices through focus groups, mail surveys, and now an open survey available to all residents.”

Until January 20, 2021, City of West Bend residents can respond to the survey at https://polco.us/sqc3c7. A few items to note before completing the survey:

  • Individual survey responses are kept anonymous to the City, while allowing staff to analyze broad demographic and geographic breakdowns.
  • After the survey closes, results will be presented online.
  • The survey asks for an email address and zip code to submit the survey, this ensures one response per person.

In late 2020, a random and scientific sample of 2,700 households received invitations to participate in the mail and their confidential responses are being analyzed. The survey centers on community livability, and includes questions about the quality of life in the community, local policies, demographics, rating of local government services, and the COVID-19 pandemic. Questions about the survey can be directed to City Administrator Jay Shambeau at 262-335-5171 or shambeauj@ci.west-bend.wi.us.

1115 S. Main Street
West Bend, WI 53095
(262) 335-5100


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